ALL sales are final. We do not process any exchanges or refunds. We do not process and refunds or cancellations once your order has been processed. If you have any issues please feel free to contact us via e-mail at:

IS SHIPPING FREE?

Unfortunately no. 

All orders are shipped within 5-14 days of you placing the order, depending on your location and the fastest available service, if it’s a rush peak shipping will be delivered but delayed until the 7 day and beyond (14) mark.

Friendly Warning Alert: 
If there is ever a promotional sale going on, during that period. Our processing times will be extended to 7-25 business days.

The typical delivery time frame is between 1-3 business days, and The average delivery for USA time is between 7-14 days; however, you may receive your items much earlier.

Packages may be delayed beyond our control, such as customs or postal seasonal delays. Please allow us the entire 7-14 business days to process and ship your order under seasonal circumstances, same applies -( not including weekends or holidays) All orders will receive a tracking number once your order has shipped. (please check your spam folder) larger orders may require additional time.

If your order is placed with the incorrect address please contact us asap to correct the information. If your package is shipped please reach out to the carrier to update your information. If your package is returned to us for any reason , you will be refunded minus the shipping cost.

 

If you have not received your package and it says delivered online, please file a claim with UPS or USPS. Once a claim has been filed the carrier will investigate. We do not issue any refunds for packages that states DELIVERED. Also check with your neighbors to see if anyone may have signed for you. Curvy Waist Gyals is not responsible for lost or stolen packages. If you have not received your items due to any circumstance, please contact UPS to file a lost/stolen package claim. 

We do not currently offer rush services. There will be a (Line Jump Option) for $15.00usd  In near future.
Please read shipping timeframe before placing your order.  7-14 business days for regular orders ( not including weekends) no exceptions. Larger orders may need more time to process. 

                                 

 

Our mission is to change lives and provide our Curvywaistgyals Customers with excellent customer service , So if you have any questions please send us an email. Include your name and order number ( if applicable) in the subject line. 

Contact us

For customer service inquiries, please e-mail us at orders curvywaistgyals@gmail.com

For order inquiries, please include your order number for faster service.

For your protection, please DO NOT include credit card or bank details in your email.

(please allow 24-72 hours for response)

 Business hours: Monday - Friday 10est-4pm EST for Replys go your concerns and or issues. (EMAIL) Us 24/7

Closed Saturday and Sunday

& All Holidays 

Terms of service

OVERVIEW

This website is operated byCurvywaistgyals. Throughout the site, the terms “we”, “us” and “our” refer to Curvywaistgyals. Curvywaistgyals offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited qua